At NirvoTech, we believe in maintaining a transparent and ethical relationship with our clients and visitors. Below are our core policy documents, outlining how we handle your data, the terms of our services, and refund eligibility. We encourage you to review them carefully.
Service Scope
Defines the services offered by NirvoTech, including development, support, and marketing packages.
Client Responsibilities
Providing timely information, approvals, and content for smooth project execution.
Payment Terms
Subscription-based or milestone payment structures, invoicing cycles, and late payment handling.
Intellectual Property Rights
Clients own final project files upon full payment of code fee. NirvoTech retains rights to frameworks, templates, and proprietary processes.
Limitation of Liability
NirvoTech is not liable for third-party service disruptions, plugin issues, or hosting/server downtimes.
Modifications & Updates
Policies and terms can be updated anytime, with notice sent via email or posted online.
Subscription Services
Cancellable anytime before the next billing cycle. No refunds for ongoing or completed work.
Project-Based Services
Cancellations before project commencement eligible for a full refund. After commencement, refunds are prorated based on completed milestones.
Refund Process
Processed within 7–10 business days after approval.
Non-Refundable Cases
Completed projects, third-party service fees, or delay due to client-side approvals/content.