Our Policies & User Commitments

Tailored. On Point.

Clear, transparent, and designed to protect your rights and build trust.

At NirvoTech, we believe in maintaining a transparent and ethical relationship with our clients and visitors. Below are our core policy documents, outlining how we handle your data, the terms of our services, and refund eligibility. We encourage you to review them carefully.

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Privacy Policy

How We Protect Your Personal Data

Your privacy matters. Here’s how we collect, use, and safeguard your personal information when you interact with NirvoTech.

Summary:

  • Information We Collect
    Contact details, website inquiries, form submissions, analytics data.
  • How We Use Your Information
    Project communication, service updates, marketing (with consent), analytics, and improvements.
  • Data Protection & Security
    Secure servers, encryption, and limited access protocols in place to protect your data.
  • Third-Party Sharing
    We never sell data. Trusted third parties may assist with project management, advertising, or analytics — always under confidentiality agreements.
  • Your Rights
    Request access, correction, or deletion of your data anytime.
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Terms & Conditions

Clear Rules for Fair Collaboration

The guidelines for using our services and website designed to ensure fairness and clarity.

Summary:

  • Service Scope
    Defines the services offered by NirvoTech, including development, support, and marketing packages.

  • Client Responsibilities
    Providing timely information, approvals, and content for smooth project execution.

  • Payment Terms
    Subscription-based or milestone payment structures, invoicing cycles, and late payment handling.

  • Intellectual Property Rights
    Clients own final project files upon full payment of code fee. NirvoTech retains rights to frameworks, templates, and proprietary processes.

  • Limitation of Liability
    NirvoTech is not liable for third-party service disruptions, plugin issues, or hosting/server downtimes.

  • Modifications & Updates
    Policies and terms can be updated anytime, with notice sent via email or posted online.

Refund & Cancellation Policy

Fair, Clear, and Hassle-Free Policies

We aim to deliver the highest quality — but if you need to cancel, here’s how we handle refunds.

Summary:

  • Subscription Services
    Cancellable anytime before the next billing cycle. No refunds for ongoing or completed work.

  • Project-Based Services
    Cancellations before project commencement eligible for a full refund. After commencement, refunds are prorated based on completed milestones.

  • Refund Process
    Processed within 7–10 business days after approval.

  • Non-Refundable Cases
    Completed projects, third-party service fees, or delay due to client-side approvals/content.

Your Trust, Our Priority

Transparency you can rely on — anytime.

We believe in open, honest, and clear policies. If you have any questions about our terms, privacy practices, or refund policies, we’re just a message away.

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